On the ground
What we find behind the walls in Downtown & Central Austin
Central Austin is the one part of our service area where the building matters more than the wall. The towers along Lady Bird Lake, Rainey Street, and Congress Avenue are mostly poured concrete on the exterior and shear walls, with light-gauge steel stud partitions between rooms. A TV on concrete takes a wedge or sleeve anchor; a TV on a steel-stud partition needs toggle-rated hardware or a backer, because a wood screw into thin steel holds almost nothing. We bring both, and a photo of the wall sent ahead of time tells us which one you have, so the right anchor is already on the truck.
Logistics are the other half. Most towers require a certificate of insurance before any contractor comes up, plus a booked freight-elevator window and a dock or loading-zone reservation for a large panel. We handle that paperwork ahead of time so the appointment is not lost to a concierge desk. West of the towers, in the older blocks around the University and Clarksville, the housing flips to 1920s-to-1950s wood framing with plaster, original brick chimneys, and stud spacing that does not always match a modern bracket, which is where a backer board earns its keep.